A paperback book titled 'Business Communication Essentials' by Dr. Annamaria Bliven.
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know
Business Communication Essentials You Always Wanted To Know

Business Communication Essentials You Always Wanted To Know

Effective Communication Strategies, Audience Analysis, Tools, and Crisis Management for Success

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Business Communication Essentials You Always Wanted To Know
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Description

A deep dive into the nuances of effective business communication


Business Communication Essentials You Always Wanted to Know is a tell-all book on the theme of Business Communication. If you have been struggling with designing and implementing an effective business communication strategy in your organization, this book will be of immense help to you.

Business Communication Essentials simplifies the processes of business communication in a way no other book has dealt with the subject-matter. It highlights the essential steps that must be taken at any time to transform your business communication approaches.

Reading this book will provide you with all the secrets of powerful and effective business communication. Whether you are a student or a C-suite executive, the pragmatic and easy procedures for achieving quality and top-notch business communication practices that you will discover in this book are truly invaluable.

You will gain an understanding of the following:

  • Types of business communication and its importance for business growth
  • Audience demographics and drafting relatable business messages
  • How to communicate effectively in this fast-paced world
  • Some modern tools for effective business communication

This book is written in a conversational tone and is packed with fun examples that will aid the learning experience.

Bibliographic Details

Pages: 192 pages

Paperback (ISBN): 99781636511634

eBook (ISBN): 9781636511641

Hardback (Color): 9781636511658

Trim Size: 5.5” x 8.5”

Category: Business & Economics

Author: Dr. AnnaMaria Bliven, Vibrant Publishers

Table of Contents

1. An Introduction to Business Communication

1.1 What is Business Communication?

1.2 Why is Business Communication Important?

1.3 Important Concepts Related to Business Communication

1.4 Types of Business Communication

1.5 Establishing Credibility and Incorporating Fairness In Business Communication

Quiz

Chapter Summary


2. Understanding Your Audience

2.1 Tools to Understand Your Audience

2.2 Strategies for Analyzing Your Audience

Quiz

Chapter Summary


3. How to Achieve Great Interpersonal Communication

3.1 Interpersonal Communication Defined

3.2 The Effects of Emotional Intelligence on Interpersonal Communication

3.3 Team Building and Communication

3.4 Global Communication

Quiz

Chapter Summary


4. Oral Communication

4.1 Oral Communication and Its Types

4.2 Understanding Your Different Listeners

4.3 Active Listening

4.4 Ways to Engage Listeners

4.5 7 Cs of Oral Communication

Quiz

Chapter Summary


5. Types of Business Messages

5.1 Routine Business Messages

5.2 Persuasive Business Messages

5.3 Goodwill Business Messages

5.4 Bad-news (Negative) Business Messages

Quiz

Chapter Summary


6. Everyday Business Communication Tools

6.1 Memos

6.2 Emails

6.3 Letters

6.4 Business Plans

Quiz

Chapter Summary


7. Business Proposals, Reports, and Presentations

7.1 Researching and Planning Your Proposals, Reports, and Presentations

7.2 Drafting and Completing Your Proposals, Reports, and Presentations

7.3 Delivering Your Proposals, Reports, and Presentations

Quiz

Chapter Summary


8. Employment Communication as a Form of Business Communication

8.1 How To Best Communicate Your Professional Brand To Your Future Employer

8.2 Resume/Curriculum Vitae (CV)

8.3 Handling Your Pre-Interview Communication

Like a Pro

Quiz

Chapter Summary


9. Business Communication and Customer Relationship Management (CRM)

9.1 Customer Is King: Be All Ears To Your Customers

9.2 Effective Business Communication for Data Collection

9.3 Verbal and Non-verbal Cues for Better Customer
Service

9.4 Communicating With Emotional Intelligence

9.5 Communicating With Cultural Intelligence

Quiz

Chapter Summary


10. Social Media as a Vital Business Communication Tool

10.1 Popular Social Media Tools and Platforms

10.2 Key Principles for Social Media Management in
Business

10.3 Use of Social Media and Some Ethical Issues

For Business Communication

Quiz

Chapter Summary


11. Crisis Communication in Business

11.1 Crisis Communication Plan

11.2 5 Cs of Crisis Communication

11.3 From Crisis to an Opportunity: Case Studies

Quiz

Chapter Summary

Author

Dr. AnnaMaria Bliven has worked as a business professional and communication expert for over 30 years gaining experience in business development and management, business improvement, and starting and sustaining for-profit and not-for-profit businesses. As a seasoned business owner, she assists her clients achieve their career and business goals.

She is also the author of Business Plan Essentials You Always Wanted To Know and Entrepreneurship Essentials You Always Wanted to Know.

Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth.

Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.

Series

The Self-Learning Management Series is designed to help students, new managers, career switchers, and entrepreneurs learn essential management lessons and covers every aspect of business, from HR to Finance to Marketing to Operations across any and every industry. Each book includes basic fundamentals, important concepts, and standard and well-known principles as well as practical ways of application of the subject matter.

Editorial Reviews

Whether you're a seasoned executive or a business student, this book equips you with the tools to thrive in today's dynamic business landscape.
-- Jangho Gil, Ph.D., Accounting Professor, 
Monmouth University

Dr. Bliven's book covers all of the main aspects of business communications and provides it in easily digestible chapters. This book is a must-read!
-- David Fogarty, Chief Marketing Analytics and Data and Technology Officer, Evernorth Corporation

Employment communication, social media and crisis communication being the last few areas covered in this book on business communication essentially make this book extremely valuable, and more than what I expected at the start. The quiz and the summary at the end of each chapter are other value additions. The lucid way of writing the book makes it easy to comprehend for the Masters students of business and communication, and the practitioners of corporate communication, public relations, brand communication at their initial stage of career. Many examples illustrate the points made, though largely from the Western world. It is surely a useful book as usual contents and special contents related to business communication are both covered in a balanced manner.
-- Prof Ujjwal K Chowdhury, Vice President, Global Media Education Council

Business Communication Essentials by Dr. AnnaMaria Bliven covers the principles of effective and productive communication for business professionals. I received an ARC, ebook format from NetGalley and Vibrant Publishers. The book is well-structured and easy to read, beginning with an introduction to communication and progresses to more advanced principles. I liked that each chapter offers a Summary and Quiz, and how Dr. Bliven provides actionable tips, although, I would have liked more examples to accent the tips and strategies provided. Overall, a well-researched guide that can be a valuable resource to anyone learning or looking for a refresher on the fundamentals of business communication.
-- Debra Nussman
Net galley Reviewer

This was a wonderful book about an all too often ignored subject: business communications. So many think they are capable of it, and even mastered it, but they have not. It's about time they read this book
-- Mike Michelsen
Net galley Reviewer

"Business Communication Essentials You Always Wanted To Know" by Dr. AnnaMaria Bliven is a concise and practical guide for mastering effective communication in the business world. Bliven covers a wide range of topics, including professional writing, presentations, and interpersonal communication skills. The book provides clear explanations, helpful examples, and actionable tips that can be immediately applied in real-life business situations. With its straightforward approach and valuable insights, this book is a must-read for anyone looking to enhance their communication skills and succeed in the professional arena.
-- Akua Giselle
Net galley Reviewer

Supplemental Resources
  • 5 stars: 68 (76%)
  • 4 stars: 21 (24%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
K
Kindle Customer
Communicate

This was an excellent book about a topic that is not only misunderstood, but critical to the success of virtually any organization.

V
V.E.
Interesting Read

Dr. Anna Maria Bliven's "Mastering Business Communication Essentials" is a valuable resource in an economy where success is determined by good communication. The book examines corporate communication styles and highlights how critical it is to create solid connections inside and outside the company. It provides insightful analysis and practical examples to help you understand the nuances of successful communication in both written and spoken forms. This book is important and relevant for anyone wanting to improve their communication skills in business and more.

L
Leyla Aliyeva

A well-structured book that offers essential insights into business communication. The topics are covered in detail and are very informative.

E
Emir Demir

Great resource for professionals at any stage of their career. Clear explanations and concise content make it a valuable tool for effective communication.

P
Priya Mehta

This book provides a practical approach to mastering business communication. I found the examples and exercises particularly useful for real-world applications.

J
John Smith

A must-read for anyone looking to enhance their business communication skills. The book is comprehensive and easy to follow, covering all the essentials.

N
Nguyen Thi Minh

Highly recommended for business leaders and students alike. The book breaks down complex concepts into easy-to-understand language, making it a great learning tool.

L
Lindzay Speakman
Communication Dos and Donts

I have worked for someone who has poor (or no) communication. This book would be a perfect gift for him lol. There's so many ways to use this book (as stated within the book). One of my favorites is the little quizzes at the end of chapters. I think it is important to test your knowledge to ensure that you are actually retaining it. I also like the use of caste studies to see real world examples, which is often more beneficial than just reading in and of itself. One part of the book I like most is the section on active listening. I think a lot of people could benefit from understanding that communication is more than just talk, talk, talk.

G
G. Bazile
demystifies the art of effective business communication

"Business Communication Essentials You Always Wanted To Know" by Dr. AnnaMaria Bliven is a comprehensive guide that demystifies the art of effective business communication. Structured into eleven informative chapters, the book covers a range of topics from internal team interactions to external stakeholder engagement. It emphasizes practical strategies and offers actionable insights that cater to both novices and seasoned professionals. The clear, step-by-step approach makes complex concepts accessible, ensuring readers can apply the principles immediately. This essential resource is perfect for anyone looking to enhance their communication skills in a business context, making it a valuable addition to any professional library

A
Aishwarya V. ( India)
Nice Book

I am upskilling to become a data analyst. This book gives me a overview of the data analysis process and the case studies gives me understanding of real world practical use of the same.

S
Soren Perez (USA)
A Must-Have Resource for Every Professional

Clear, structured, and profoundly insightful. This book bridges communication theory and corporate execution seamlessly.

E
Emrys Mitchell (USA)
Brilliant Breakdown of Effective Writing and Speaking

Very well organized and packed with valuable takeaways. Worth every single penny for anyone serious about career advancement through better communication.

G
Guinevere Carter (USA)
Clear, Articulate, and Highly Practical

Very well organized and packed with valuable takeaways. Worth every single penny for anyone serious about career advancement through better communication.

A
Alistair Nelson (USA)
Engaging and Useful Corporate Toolkit

An insightful read that delivers great value. The format makes it very convenient to reference key communication principles whenever needed.

H
Hero Gonzalez (USA)
Brilliant Breakdown of Effective Writing and Speaking

Brilliant overview of core business communication principles. The focus on clarity, audience alignment, and professional tone is spot on.

S
Severin Baker (USA)
Exceptionally Well-Structured and Insightful

The guidance on crisis communication, cross-cultural messaging, and executive presence is an absolute goldmine for modern managers and professionals.

P
Persephone Adams (USA)
An Exceptional Guide to Business Communication

A top-tier resource for business professionals. The focus on strategic messaging and persuasive writing is second to none.

D
Dorian Green (USA)
The Ultimate Resource for Professional Correspondence

Brilliant overview of core business communication principles. The focus on clarity, audience alignment, and professional tone is spot on.

M
Minerva Scott (USA)
Clear and Informative Communication Manual

A very solid guide for understanding business communication essentials. It includes great advice on structuring emails and delivering impactful presentations.

L
Lysander Hill (USA)
Essential Reading for Modern Business Leaders

An indispensable guide for anyone looking to elevate their professional communication skills. The real-world scenarios make complex messaging easy to master.

I
Isolde Lopez (USA)
Essential Reading for Modern Business Leaders

An indispensable guide for anyone looking to elevate their professional communication skills. The real-world scenarios make complex messaging easy to master.

G
Gervase Wright (USA)
Practical Frameworks for Corporate Presentations

The guidance on crisis communication, cross-cultural messaging, and executive presence is an absolute goldmine for modern managers and professionals.

X
Xanthe King (USA)
Transformed Our Team Communication Strategy

Clear, structured, and profoundly insightful. This book bridges communication theory and corporate execution seamlessly.

I
Ignatius Hernandez (USA)
Brilliant Breakdown of Effective Writing and Speaking

A top-tier resource for business professionals. The focus on strategic messaging and persuasive writing is second to none.

C
Calypso Young (USA)
The Ultimate Resource for Professional Correspondence

Clear, structured, and profoundly insightful. This book bridges communication theory and corporate execution seamlessly.

A
Ambrose Allen (USA)
Exceptionally Well-Structured and Insightful

The guidance on crisis communication, cross-cultural messaging, and executive presence is an absolute goldmine for modern managers and professionals.

T
Thea Hall (USA)
Very Helpful Guide for Workplace Presentations

A very solid guide for understanding business communication essentials. It includes great advice on structuring emails and delivering impactful presentations.

V
Valentin Walker (USA)
Brilliant Breakdown of Effective Writing and Speaking

A masterclass in business communication and interpersonal dynamics. The author clearly explains how to craft clear emails, lead effective meetings, and negotiate with confidence.

J
Jessamine Lee (USA)
Brilliant Breakdown of Effective Writing and Speaking

Very structured and comprehensive. It covers everything from technical report writing to verbal negotiation strategies with remarkable clarity.

B
Balthazar Lewis (USA)
The Definitive Roadmap for Workplace Communication

Very well organized and packed with valuable takeaways. Worth every single penny for anyone serious about career advancement through better communication.

J
Jemima Rodriguez (USA)
An Exceptional Guide to Business Communication

Clear, structured, and profoundly insightful. This book bridges communication theory and corporate execution seamlessly.