Principles of Management Essentials You Always Wanted To Know (3rd Edition)
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Pages: 274 pages
Paperback (ISBN): 9781636511542
eBook (ISBN): 9781636511559
Hardback (Color): 9781636511566
Trim Size: 5.5” x 8.5”
Category: Business & Economics
Author: Callie Daum, Vibrant Publishers
- Understand the different types of organizational structures
- Uncover the myriad roles of a manager
- Know the difference between leaders and managers
- Learn to manage employees and maintain customer relationships
A pragmatic guidebook for ushering into the role of a manager
In the 3rd edition of Principles of Management Essentials You Always Wanted To Know, you will uncover the myriad functions of a manager and prepare yourself to take on a managerial role. This new edition has an additional chapter on International Business and Management and multiple-choice quizzes at the end of each chapter.
The book will show you what good managers and leaders look like along with their roles and functions. As a manager, you will learn to become a leader with smart decision-making, conflict resolution, and problem-solving skills. Along with getting a working knowledge of quality management, operations, and organizational culture after reading this book, you will also be introduced to the world of business and management outside the borders of your own country in the new chapter on International Business and Management.
The book deals with a yet more important skill that you should have as a manager - people management. Whether it is managing or motivating employees, dealing with vendors, or maintaining good customer relationships, all the key functions of a manager are addressed in the book.
This book will be a useful guide for new managers, undergraduates, entrepreneurs, as well as working professionals for learning the principles of management.
Principles of Management Essentials You Always Wanted To Know is part of the Self-Learning Management series that helps working professionals move into management roles.
1. Introduction to Management
1.1 Management Types
1.2 Authority
Chapter Summary
Quiz
2. Functions of Management
2.1 Planning
2.2 Organizing
2.3 Leading
2.4 Controlling
Chapter Summary
Quiz
3. Planning and Decision Making
3.1 Define the Problem
3.2 Gather Information
3.3 Identify the Options
3.4 Consider the Data
3.5 Choose an Alternative
3.6 Implement
3.7 Review Your Decision
Chapter Summary
Quiz
4. Leaders vs. Managers
4.1 Managerial Traits vs. Leader Traits
4.2 Am I a Manager and a Leader?
Chapter Summary
Quiz
5. Organizational Charts and Structure
5.1 Functional
5.2 Divisional
5.3 Matrix
5.4 Team Based
5.5 Network
5.6 Modular
5.7 Organizational Design
Chapter Summary
Quiz
6. Budgeting
6.1 Types of Budgets
6.2 Special Budgets
6.3 Other Budgeting Methods
6.4 Budgeting Considerations
Chapter Summary
Quiz
7. Problem Solving
7.1 Define the Problem
7.2 Understanding Intricacies
7.3 Processes to Aid in Problem Solving
Chapter Summary
Quiz
8. Group Dynamics
8.1 Stages of Group Development
8.2 Group Types
8.3 Factors in Group Behavior
8.4 Causes of Poor Group Dynamics
Chapter Summary
Quiz
9. Converting a Group to a Successful Team
9.1 Group vs. Team
9.2 Approaches to Improving Team Dynamics
Chapter Summary
Quiz
10. Conflict Resolution
10.1 Types of Conflict
10.2 Healthy vs. Unhealthy Conflict Management
10.3 Conflict Management Strategies
Chapter Summary
Quiz
11. Communication
11.1 Communication Process
11.2 Communication Types
11.3 Barriers to Effective Communication
11.4 Managerial Communication
11.5 General Listening
11.6 Active Listening
11.7 Tips to Remember about Communication
Chapter Summary
Quiz
12. Change
12.1 Change Management Plan
12.2 Change Management Tools
Chapter Summary
Quiz
13. Organizational Culture
13.1 Specific Types of Organizational Culture
13.2 Importance of Culture
13.3 What Influences Culture?
13.4 Disadvantages of Culture
13.5 Open Door Policy
Chapter Summary
Quiz
14. Total Quality Management
14.1 Plan
14.2 Do
14.3 Check
14.4 Act
14.5 Aspects of TQM
14.6 TQM Tools
14.7 Production vs. Operations Management
Chapter Summary
Quiz
15. Operations
15.1 Role of Technology
Chapter Summary
Quiz
16. People Management
16.1 Staffing Process
16.2 Staffing Challenges
16.3 Recruiting Staff
16.4 Selecting the Right Employee
16.5 Onboarding New Employees
16.6 Performance Management
Chapter Summary
Quiz
17. Customer Relationship Management
17.1 Defining Customer Relationship
17.2 Types of Customers
17.3 Customer Orientation
17.4 Ensuring Quality Customer Relationships
17.4 Measuring Customer Relationships
Chapter Summary
Quiz
18. International Business and Management
18.1 Why is International Trade Needed?
18.2 Forms of Global Business
18.3 Domestic vs. International Business: What is the Difference?
18.4 Cultural Differences
18.5 What type of an International Manager should you be?
18.6 How to Choose Where to Expand Internationally
Chapter Summary
Quiz
Callie Daum has worked in the healthcare industry for over 20 years gaining experience in managing teams, project management, strategic development and implementation, business marketing to increase revenues, and many more lessons learned on how to thrive in a business industry. As a seasoned Senior Project Manager and Leader, her goals include adding value, working efficiently and effectively, and sharing best practices to achieve overall success.
Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth.
Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.
The Self-Learning Management Series is designed to help students, new managers, career switchers, and entrepreneurs learn essential management lessons and covers every aspect of business, from HR to Finance to Marketing to Operations across any and every industry. Each book includes basic fundamentals, important concepts, and standard and well-known principles as well as practical ways of application of the subject matter.
This book has a relatively complete compilation of managerial information. "Principles of Management Essentials You Always Wanted to Know" is an exceptional book that covers all of the pertinent and most important components of the management stream. In today's global context, such publications help managers be better leaders and provide vital guidance in this modern era. The wider typography, as well as the inclusion of charts, graphs, and illustrations makes the book very reader-oriented. This will undoubtedly be one of the best management books for students, researchers, entrepreneurs, marketers, and even beginners because it combines contemporary knowledge with simple language. I would strongly suggest this book to my students, colleagues, and aspiring managers.
-- Hetal Rathod, Assistant Professor, Gujarat Technological University
The book is a comprehensive coverage of what one would like to know about management and its sub disciplines. Students and managers will find the book very useful as it is an easy and simple read. The topics covered are current and provide appropriate depth with examples.
-- Subrat Sarangi, Fellow in Management, XLRI, Jamshedpur
Principles of Management Essentials by Callie Daum, a book in the Self-Learning Management series lives up to the promises made. It covered 18 broad essential topics for a manager to refer to in the discharge of their responsibilities. The focus on the basics of communication and change management reflects the need of the hour for managers. The team management and group handling skills needed is rounded off with a discussion on organization culture.
The author has done an appreciable job of bringing together the topics in a practical manner. The book is easy to read and will help not only self learning managers but also management students as a ready reckoner. The book addresses a niche need of understanding the concepts driving managers in the data driven dynamic business arena. It is a must read for any one looking to learn the latest thoughts on essential areas of management literature.
-- Dr. Nagapavan Chintalapati, Department of Business Administration Central University of Jharkhand
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A fantastic introduction to management! This book provides clear and actionable insights into managing teams, setting goals, and solving problems effectively. Its helped me in my current role, and I recommend it to anyone aiming to build a strong foundation in management.
Great resource with clear explanations of core management principles. Its well-structured and easy to read, covering all the basics without overwhelming the reader. I found it very helpful, though a few more in-depth case studies would make it even better. Highly recommend it for beginners!
This book covers all the essentials of management in a very concise way. Its perfect for beginners and busy professionals who want a quick refresher. The examples are relevant, and I appreciate the straightforward language. This book has been a valuable addition to my library!
A solid guide for anyone interested in management. It breaks down complex topics in a simple way and is very concise. I loved the case studies, but I wish there were a few more real-world examples. Nonetheless, its an invaluable resource for those new to management.
This book is an excellent overview of management principles. The chapters are well-organized, making it easy to understand key concepts. I found the real-life examples particularly helpful in applying what I learned to my role. Great resource for both students and professionals alike!
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