Operational Excellence Essentials You Always Wanted to Know

Operational Excellence Essentials You Always Wanted to Know

Name: Operational Excellence Essentials You Always Wanted to Know
Brand: Vibrant Publishers LLC
SKU: 9781636516608
Price: 3100.00 INR
Availability: InStock
Rating: 4.62 (85 reviews)

Featuring Lean Management, Continuous Improvement, Leadership, Culture, and Process Optimization

★★★★★ (4.8/5) Rated by 1,200+ Readers

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Description

Holistic view of Operational Excellence and Lean
Practical guidance on Continuous Improvement, PDCA, and creating standards and SOPs
Strong focus on culture, leadership, and employee motivation
Integration of quality, KPIs, and tools and strategies

Operational Excellence Essentials You Always Wanted to Know offers a structured, real-world guide to designing processes, empowering people, and aligning day-to-day operations with your organization’s strategic vision.

Drawing from over two decades of hands-on experience, author Mike Hammann presents Operational Excellence (OpEx) as an integrated system that links customer value, culture, leadership, processes, and change management . Readers gain a clear understanding of Lean Management, continuous improvement, PDCA, Kaizen, and standardization, and how these elements combine to create a robust improvement engine.

The book explores cultural transformation, change management, and top-management commitment, showing how to build an environment where employees are trained, engaged, and encouraged to identify and solve problems. Dedicated chapters on quality management, the “magic triangle” of quality–time–cost, and the role of accounting and controlling help leaders connect operational improvements with financial impact.

Hammann also addresses visual management, KPIs, and the integration of technology and innovation into OpEx. Case studies, fun facts, pro tips, and a practical toolbox of methods make this book an ideal reference for entrepreneurs, operations and OpEx leaders, Lean managers, and students preparing for senior management roles.

After reading this book, readers will be able to design and sustain a culture of continuous improvement in any type of organization.

Bibliographic Details

Pages: 258 Pages

Paperback (ISBN): 9781636516592

eBook (ISBN): 9781636516608

Hardback (Color): 9781636516615

Trim Size: 5.5” x 8.5”

Category: Business & Economics

Author: Mike Hammann, Vibrant Publishers

Table of Contents

1. Introduction to Operational Excellence
1.1 An Introduction to Operational Excellence
1.2 Vision
1.3 Customer Value
1.4 The Continuous Improvement Process
1.5 Leadership
Chapter Summary
Quiz

2. Cultural Change
2.1 Business Culture and Cultural Transformation
2.2 Change Management
2.3 Commitment of Top Management
Chapter Summary
Quiz

3. Continuous Improvement: The Engine of Operational Excellence
3.1 The Continuous Improvement Process
3.2 The PDCA Cycle
3.3 KAIZEN: A Step-by-Step Guide to Success
3.4 Establishing Standards: The Foundation for Continuous Improvement
Chapter Summary
Quiz

4. Lean Management: The Efficiency Generator
4.1 Overview of Lean Management
4.2 Stabilizing Processes: The Foundation of Toyota’s Continuous Improvement Cycle
4.3 The Concept of Value Creation and Waste in Lean Management
4.4 Value Stream Analysis and Value Stream Design
4.5 Theory of Constraints (TOC)
Chapter Summary
Quiz

5. Employee Integration
5.1 Training and Development of Employees
5.2 The Art of Empowering
5.3 Culture of Collaborative Leadership
Chapter Summary
Quiz

6. Quality Management
6.1 Introduction to Quality Management
6.2 The Magic Triangle: Quality, Time, and Cost
6.3 Measuring and Improving Quality
6.4 Pareto and Poka Yoke
Chapter Summary
Quiz

7. Accounting, Controlling, and Process Optimization
7.1 Expenses and Profit-Related Costs
7.2 Management and Functions of the Accounting and Controlling Department
7.3 Time Is Money: Speed and Operational Excellence
7.4 Operating Reports
Chapter Summary
Quiz

8. Visual Management
8.1 Visual Communication: See, Understand, Decide
8.2 Visualizing Goals and Key Performance Indicators (KPIs)
8.3 Visualization for Onboarding Employees
8.4 Visual Management: Techniques and Tools
Chapter Summary
Quiz

9. Technology Use and Innovation
9.1 Digital Transformation: Rethinking Business Processes
9.2 Fostering Innovation
9.3 Innovation in Operations
9.4 Techniques and Tools for Fostering Innovation
Chapter Summary
Quiz

10. Toolbox and Methods
10.1 Strategic Tools
10.2 Methods of Problem Analysis
10.3 Project Management Tools
Chapter Summary
Quiz

Author

Mike Hammann has 20+ years of Operational Excellence experience, leading 100+ improvement projects in process optimization helping organizations build real, measurable impact.

Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth.

Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.

Series

The Self-Learning Management Series is designed to help students, new managers, career switchers, and entrepreneurs learn essential management lessons and covers every aspect of business, from HR to Finance to Marketing to Operations across any and every industry. Each book includes basic fundamentals, important concepts, and standard and well-known principles as well as practical ways of application of the subject matter.

Editorial Reviews

This book does a great job connecting Lean, quality, and PDCA in a practical way. It reinforces how continuous improvement works best when both leaders and teams are actively involved.
-- Tionna Vinson
Operations Manager

A must-read for aspiring COO’s or COS’s! This is an essential read for folks who want to learn all things ops. This is a rare ops book that actually explains the relevant complex systems and frameworks one must master in order to be successful in the field. Finally! A textbook with all the relevant ops topics in one place.
-- Jody Taylor
Founder & CEO RUN-OPS, Business Operations Specialist

Supplemental Resources

Online Resources

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